FeetFansly Logo

Complaints Policy

Our commitment to reviewing and resolving complaints fairly and promptly.

1. Overview

FeetFansly is committed to maintaining a safe, respectful, and legally compliant platform. We take all complaints seriously and aim to investigate and resolve concerns in a timely and fair manner.

2. Submitting a Complaint

If you would like to make a complaint regarding content, user conduct, platform functionality, or any other matter related to FeetFansly, please contact us by email at:

support@feetfansly.com

To help us investigate your complaint efficiently, please provide all relevant information, including links, usernames, screenshots, and a detailed description of the issue where applicable.

Potential outcomes of an investigation may include:

  • No action
  • Content removal
  • Content restriction
  • Account warning
  • Temporary suspension
  • Permanent account termination
  • Referral to law enforcement authorities

3. Review and Resolution Process

All complaints will be reviewed by the appropriate team and resolved within seven (7) business days whenever reasonably possible.

During the review process, we may request additional information to properly assess the complaint.

The outcome of any investigation, review, or enforcement action will be communicated directly to the complainant using the contact information provided.

4. Appeals and Requests for Reconsideration

If you disagree with a decision resulting from a complaint review, you may submit an appeal or request reconsideration.

Appeals should be submitted in writing to:

support@feetfansly.com

Appeals will be reviewed independently whenever possible and additional information may be requested before a final determination is made.

5. Contact Information

For complaints, appeals, or questions regarding this policy, please contact:

FeetFansly Support Team
Email: support@feetfansly.com